FAQ

You can receive this certificate by sending an official request to the airline’s directorate at "Contact us" page, after which a certificate will be prepared for you indicating all the necessary data.

Even you know a model of an airplane as you buy your air ticket the scheduled model may be changed as technical or operational reasons. To know which a model of an airplane for your flight, please, contact our aviation company’s employee registering the passengers and luggages of your flight.

You may specify your flight terminal in «Online panel» of our aviation company’s web site. Also coming at an airport you find all the necessary information on a flight room’s panel.

If you travel with the luggage to be registered to transport into an airplane you come at check-in counter not later than 1 hour before your flight.

All items carried by the passenger are considered hand luggage. For example, a handbag, camera / camcorder, laptop, cakes, flowers, purse, baskets, covers. We recommend that you put your things in one (1) piece of carry-on baggage in advance.Free of charge luggage does not include:

- Lady or gentleman bags or files;
- Cameras;
- Printed papers;
- Computer less 2 kg;
- Child’s nutrition and movable cradle;
- Umbrella or cane;
- Coat, cloak or other same garments;
- Rug;
- Crutches (if crutches are required during a flight);
- One bag with the Duty free products less 5 kg and 115 cm by three dimensions;

Our company may confirm a passenger’s flight in writing on its letter-head if a passenger writes an application (with the indication the passenger’s full name, passport information, air ticket number, line, flight’s date, r application eason). Confirmation in writing is made for 5 business days free of charge. This confirmation in writing a passenger may take from «Uzbekistan airways» all selling offices.

Some countries require entry or transit visas which are to be taken before your travel. We recommend you to contact visa / consular department of the embassy of the country you would like to vist or is within a territory of this country during some time while transit flight. Many country provides visa information on their official web sites. Also necessary information you may take from your agent while you are reserving your air ticket. Passenger is responsible fully for presence of the required visas and notations.

Some airports collect «departure fee» which each passenger pays. If you reserve your air tickets of our aviation company airport’s fees are included in your air ticket.

Information on your flights, fares and/or reservation conditions you may get on our web site page interactive services or contact with our aviation company’s representative office in your country as well as nearest office selling «Uzbekistan airways» air tickets. Contact information on offices selling the air tickets / regional representative offices you may get in Representative offices.

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On our flights, we take care of the comfort and safety of all passengers and, in particular, taking into account the conditions under which pregnant women will feel comfortable, calm and safe during the flight.

Flying is not a problem for women with a normal pregnancy. Nevertheless, we ask pregnant women to visit a doctor before traveling for advice on the upcoming flight and registration of the necessary documents.

Even if a pregnant woman has no health problems, she must provide a MEDICAL CERTIFICATE or other document signed by a doctor and containing the following reliable information:

• The duration of pregnancy and the planned date of delivery.
• Confirmation that pregnancy proceeds without complications and flight is not contraindicated

The certificate must be issued no more than 7 days before the initial date of departure to the destination.

Before what period of pregnancy are flights allowed?

The optimal time for traveling by plane is considered to be the second trimester, that is, the period from 13 to 28 weeks. As a rule, it turns out to be the most comfortable during pregnancy.  In the third trimester, the child grows faster, and the load on the body increases. Therefore, if you are planning a flight at a late date, just in case, study in advance where you can seek medical help. For an overseas trip, you can get travel medical insurance. Usually, after 22 weeks, the doctor issues a card or a document book, where there is information about the course of pregnancy, and the test results are recorded. If you have such a card or book, be sure to take it with you in case of an emergency visit to a doctor, you will have as much data as possible.

Some tips for traveling during pregnancy

• Before the flight, visit your doctor and carefully listen to his recommendations regarding long-distance flights.
• Choose aisle seats to make it easier to get up. To improve blood circulation, especially during long-haul flights, get up and walk regularly.
• For long flights, choose seats with increased legroom or purchase a seat in the Business Class cabin. Thanks to the additional legroom, you will be able to change their position, which will help to avoid problems with blood circulation.
• Travel with an escort.
• Drink plenty of water during the flight and refrain from drinks that cause dehydration (tea, coffee).
• Do not forget to bring all your medical documents with you. If you are traveling abroad, translate these documents into English.
• Newborns are accepted for transportation at least 7 days old.

We recommend buying good tourist insurances for travels abroad. Some travels prescribe vaccinations. You may use our IATA vaccination standards or be consulted by your physician.

Many countries have the special requirements concerning the passport validity. It is often necessary that the passport validity would be much longer than your travel. These requirements may vary dependent on the country of your citizenship as well as other stipulations. Please, check passport and visa requirements for all countries you would like to visit while you are travelling and make sure that your passport has validity required for entire travel.

Special nutrition is individual and ordered while you are buying your air ticket. When check-in is on it is impossible to do.

Child under 2 years for flight needs an air ticket and an accompanier’s reservation request.

If you have an electronic air ticket you must have a document identifying a passenger’s person that is a passport for adult passenger and a birth certificate for child; if necessary a foreign passport and visa. We recommend you to have a route receipt (although this is not compulsory condition for check-in on flight) which contains all the useful flight information.

No, you may not buy an international air ticket if you have no still visa of the country where you would like to fly. Please, take care of duly registration of your visa before you buy your air ticket.

Our web site always indicates local time of the departure and arrival. For instance, if flight from Tashkent 14:05 it means Tashkent time. Arrival to Paris 15:20 it means Paris time.