Members’ use of reward points

When collecting a certain number of award points, a participant in any of the UzAirPlus programs has the right to receive a reward in the form of an award ticket or an award upgrade.

The presence of a sufficient number of bonus points on the account, accumulated or received by the participant, does not guarantee the receipt of a premium service in the absence of established quotas of seats in X/Z classes on the required date.

Premium air tickets and air tickets with premium upgrades are issued only for the company’s own regular flights. For flights operated by other companies under interline agreements or codeshares, award air tickets and award upgrades are not available.

When providing an award ticket, the number of points required to receive an award ticket on the route chosen by the passenger is withdrawn from the participant’s personal account (see Table №. 1, №. 2 Appendix A).

The following premium booking classes are established for issuing an award ticket;

• “Z” class – booking seats in the business class cabin;
• “X” class – booking seats in the economy class cabin.

The number of seats for “Z” and “X” booking classes is limited by a quota that is set on each flight depending on the type aircraft operating the flight, seasonality and other factors affecting passenger demand.

The airline reserves the right to refuse to book a premium flight for a specific date and flight if there are no seats in the premium booking class.

Calculation of the number of award points required for issuing award tickets for forward (OW) and/or return (RT) directions is carried out using formula:

Amount OW/RT of class B or D tariff (in EUR) = number of points redeemed for the selected 0.01 service class (X/Z)

Where:

• OW or RT – type of selected tariff;
• 0.01 euros – estimated cost of 1 award point;
• Tariff B – corresponding to the level of the return tariff
• Tariff D (if there is no tariff D, the calculation should be taken according to tariff C

 If the fare used to pay for the ticket was published in a currency other than euros, then the amount of such fare must be recalculated into euros at the rate (in the PSS system) in effect on the date of purchase of the ticket.

NOTE: The number of award points required for issuing award air tickets is reviewed annually at least once, but must be reviewed as of January 1 of the current year. When introducing new directions.

Flights, the base number of award points for issuing award tickets and calculating award upgrades is calculated using the above formulas.

When purchasing award air tickets or award upgrades, the member pays published government, airport and all applicable fees.

Issuance of a premium air ticket, premium upgrade or provision of another premium service can be made on the JSC website (uzairways.com), at the branch of “Uzbekistan Airways sales” JSC, ticket offices at airports in the Republic of Uzbekistan, at JSC Representative Offices abroad if you have the required number of active points on participant’s account.

If there are not enough premium points on the account, a participant in any program can purchase the missing points to receive a premium service.

Points are sold in packs of 1000 points with a fee of EUR 25 per pack. The owner of a personal account during a calendar year can buy no more than 50,000 (50 packages of 1000 points) premium points, the cost for selling premium points is set at 1 point = 0.025euro cent.

The purchased packages can be issued by the account holder for their award ticket.

Premium points can only be purchased online on the JSC website https://www.uzairways.com.

Reward points are purchased by issuing an EMD. Notification of the accrual of purchased points to the participant’s account is sent to the e-mail of the participant-account holder.

Purchased points are non-refundable and are not taken into account to determine participant status. The validity period of purchased points for use is 36 months from the date of purchase.

Individual members of the program have the opportunity to purchase some airline services (only for their air ticket) by paying for them with award points.

Payment by individual participants for additional baggage allowance with bonus points (only for their air ticket) is made only on the JSC website based on:

Published rate for extra piece/kg baggage (EUR) = Points 0.01

Where – 0/01 – is the estimated value of the award point.

For example: The rate for 1 piece of excess baggage on the route requested by the passenger is 45 EUR. 45:0.01=4500 points. Thus, to pay for excess baggage, a member needs 4,500 points.

If the rate for excess baggage payment was published in a currency other than Euro, then the amount of such tariff must be converted into euros at the rate (in the PSS system) in effect on the date if issuance of the EMD for excess baggage payment.

The number of points required to upgrade from economy class to business class (booking code- Z) for OW or RT routes is calculated using the following formula:

One-way upgrade calculation

ZOW_ paid tariff OW (in EUR) = upgrade OW

                       0.01

Calculation of upgrades in both directions

ZRT_ paid RT tariff (in EUR) = upgrade RT

                       0.01

Where:

• 0/01 – estimated cost of 1 award point
• ZOW and ZRT are the number of award points for a one-way or round-trip business class award ticket, respectively.
• Upgrade OW/RT – the number of points required to obtain an upgrade to the service class.

If the fare used to pay for the ticket was published in a currency other than euros, then the amount of such fare must be recalculated into euros at the rate (in the PSS system) in effect on the date of purchase of the ticket.

NOTE: Award upgrade are only possible for tickets purchased at fares that allow for upgrade.