Fare Rules for Uzbekistan Airways

Flight coupons are valid for flights in strict sequence of the passage of the transportation route specified in the ticket, starting from the departure point.

Reissue or rebooking

In case of a change of the booking class, fare type, route, carrier, the validity period of the ticket the reissue of the ticket is required.

In case of changing the departure date or of a flight number, given that the route and the booking class remain the same, the rebooking is executed.

At reissue or rebooking of the ticket a fee is applied.

The fee for reissue and rebooking is established on a single level and depends on the type of tarif. The fee is applied only once, either for reissue or for rebooking. The fee for renewal or rebooking is charged accordingly to the fare rules of the original ticket, that is, accordingly to the fare that is subject to change.

The fee for reissue of the ticket in connection with a change of passport data in case of replacement of a passport is 10 EURO.

When renewing multiple segments in a single ticket the fee for renewal or rebooking is charged once according to the rules applicable to the most restricted fare in the transportation. In case of changing one segment are used rules applicable to the fare on the segment.

Allocation of transportation in case of reissue is subject to the new conditions along the entire route from the starting point of the journey. Herewith, the following calculation rules are applied:

- at reissue of a wholly unused ticket, the recalculation is executed using fares, fees and the conversion rate of the currencies valid at the date of reissue.

- at reissue of partially used ticket, the recalculation is executed using fares, fees and the conversion rate of the currencies valid at the date of sale of transportation.

The expire date of transportation of any ticket - completely unused, reissued, issued to replace the original - should be determined on the basis of the new date of commencement of transportation. At reissue of partially used ticket, the validity of the new ticket shall be calculated from the date of commencement of transportation, indicated in the ticket.

If in the ticket submitted for reissue, the transportation on which has been partially completed, were left the flight coupons intended for the local transportation in the country in which the passenger has appealed to the carrier for the reissue of ticket, this ticket can not be reissued for the further international carriage. In this case, the ticket on an international route requested by the passenger needs to be issued again as a new ticket for international transportation.

Refund

Refund of wholly or partially unused ticket, excluding the tickets, that are irrevocable in accordance with the rules, is executed in the country of sale of transportation.

Amounts shall be refunded in the currency of the original transportation payment. If the passenger cannot go back to the original point of ticket purchase, the amounts shall be refunded or to the Trustee of a passenger, if he has a legally issued power of attorney or according to the complaint procedure, in the currency in which such refund can be executed under the existing circumstances.

The validity of the ticket for a refund - 1 year:

* for fully unused ticket - from the date of sale of transportation

* for a partially used – from the date of commencement of transportation specified in the originally issued ticket..

In case of voluntary refusal of transportation is applied a fee for voluntary refusal in accordance with the rules of tariff application.

In case of involuntary refusal of transportation (airlines fault) the amounts shall be refunded without levying any charges.

The basic principles of refund are the following:

if the refund is executed for a completely unused ticket, to the passenger shall be reimbursed the amount paid for the transportation with deduction of the penalty fees for refund if such fees are established by the fare rules. In case of fully unused ticket issued with the use of different types of fares, is applied the penalty applicable to a more restricted fare.

if the refund is is executed for a partially used ticket, to the passenger shall be reimbursed the unused segment of the transportation with deduction of the refund fee, applicable to the returned segment.

The amount of refund in this case is calculated as follows: of the applicable fare is deducted the fare in one direction on the used route, valid on the date of sale of the transportation, keeping all necessary penalty fees. If the fare in one direction is not published, is applied one-way fare of the higher level, published on the date of sale of transportation.

In case of death of the passenger or of death of his immediate family, flying together, refund is allowed without deduction of any penalty fees, given the provision of supporting documents.





Charges for reissue and rebooking, penalties  for the refund of unused tickets.
On International flight.
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 50 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 50 EUR 10 EUR 60 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
M Excursion tariff of economy class Allowed 10 EUR 60 EUR 20 EUR 70 EUR Allowed
K Excursion tariff of economy class Not allowed 15 EUR 65 EUR 25 EUR 75 EUR Allowed
T Excursion tariff of economy class Not allowed 20 EUR 70 EUR 30 EUR 80 EUR Allowed
V Excursion tariff of economy class Not allowed 25 EUR 75 EUR 40 EUR 90 EUR Allowed
O Promotional tariff for economy class Not allowed 30 EUR 80 EUR 50 EUR 100 EUR Allowed
S Promotional tariff for economy class Not allowed 30 EUR 80 EUR 60 EUR 110 EUR Allowed
U Promotional tariff for economy class Not allowed 40 EUR 90 EUR 70 EUR 120 EUR Allowed
L Promotional tariff for economy class Not allowed 40 EUR 90 EUR 70 EUR 120 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
On the routes to / from the cities of Uzbekistan to the Russian Federation, Tashkent-Minsk / Baku-Tashkent  
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 25 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 35 EUR 15 EUR 40 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 25 EUR 10 EUR 35 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 35 EUR 15 EUR 40 EUR Allowed
M Excursion tariff of economy class Not allowed 15 EUR 40 EUR 20 EUR 45 EUR Allowed
K Excursion tariff of economy class Not allowed 20 EUR 45 EUR 30 EUR 55 EUR Allowed
T Excursion tariff of economy class Not allowed 25 EUR 50 EUR 40 EUR 65 EUR Allowed
V Excursion tariff of economy class Not allowed 30 EUR 55 EUR 50 EUR 75 EUR Allowed
O Promotional tariff for economy class Not allowed 50 EUR 75 EUR 70 EUR 95 EUR Allowed
S Promotional tariff for economy class Not allowed 50 EUR 75 EUR 70 EUR 95 EUR Allowed
U Promotional tariff for economy class Not allowed 50 EUR 75 EUR 70 EUR 95 EUR Allowed
L Promotional tariff for economy class Not allowed 50 EUR 75 EUR 70 EUR 95 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
LGV  Group tariff for economy class Not allowed Not allowed Permitted with a fee of 70% of the fare
On the routes of Tashkent-Almaty / Astana / Bishkek-Tashkent
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 20 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 30 EUR 15 EUR 35 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 20 EUR 10 EUR 30 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 30 EUR 15 EUR 35 EUR Allowed
M Excursion tariff of economy class Allowed 10 EUR 30 EUR 15 EUR 35 EUR Allowed
K Excursion tariff of economy class Not allowed 10 EUR 30 EUR 15 EUR 35 EUR Allowed
T Excursion tariff of economy class Not allowed 15 EUR 35 EUR 25 EUR 45 EUR Allowed
V Excursion tariff of economy class Not allowed 15 EUR 35 EUR 25 EUR 45 EUR Allowed
O Promotional tariff for economy class Not allowed 25 EUR 45 EUR 35 EUR 55 EUR Allowed
S Promotional tariff for economy class Not allowed 25 EUR 45 EUR 35 EUR 55 EUR Allowed
U Promotional tariff for economy class Not allowed 25 EUR 45 EUR 35 EUR 55 EUR Allowed
L Promotional tariff for economy class Not allowed 25 EUR 45 EUR 35 EUR 55 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
               
On the routes Samarkand / Tashkent-Dushanbe-Tashkent / Samarkand
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 15 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 5 EUR Allowed
B Excursion tariff of economy class Allowed 0 EUR 5 EUR Allowed
M Excursion tariff of economy class Allowed 5 EUR 5 EUR Allowed
K Excursion tariff of economy class Not allowed 10 EUR 10 EUR Allowed
T Excursion tariff of economy class Not allowed 10 EUR 15 EUR Allowed
V Excursion tariff of economy class Not allowed 15 EUR 20 EUR Allowed
O Promotional tariff for economy class Not allowed 20 EUR 25 EUR Allowed
S Promotional tariff for economy class Not allowed 20 EUR 25 EUR Allowed
U Promotional tariff for economy class Not allowed 20 EUR 25 EUR Allowed
L Promotional tariff for economy class Not allowed 20 EUR 25 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
On the route Tashkent-New York-Tashkent (fees are indicated in the currency USD / EUR, the choice of the collection currency is determined by the country where the procedure for reissuing and refunding is carried out; in USD on the US territory; in EUR on the territory of Uzbekistan) 
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 10 EUR / 30 USD 10 EUR / 30 USD Allowed
D Excursion tariff of business class Allowed 10 EUR / 30 USD 10 EUR / 30 USD Allowed
Y Normal economy class tariff Allowed 10 EUR / 30 USD 10 EUR / 30 USD Allowed
B Excursion tariff of economy class Allowed 30 EUR / 50 USD 30 EUR / 50 USD Allowed
M Excursion tariff of economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
K Excursion tariff of economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
T Excursion tariff of economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
V Excursion tariff of economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
O Promotional tariff for economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
S Promotional tariff for economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
U Promotional tariff for economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
L Promotional tariff for economy class Not allowed 100 EUR / 150 USD 100 EUR / 150 USD Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
               
On the route TAS-IST-TAS
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 50 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 60 EUR 30 EUR 80 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 50 EUR 10 EUR 60 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
M Excursion tariff of economy class Not allowed 10 EUR 60 EUR 20 EUR 70 EUR Allowed
K Excursion tariff of economy class Not allowed 15 EUR 65 EUR 30 EUR 80 EUR Allowed
T Excursion tariff of economy class Not allowed 15 EUR 65 EUR 40 EUR 90 EUR Allowed
V Excursion tariff of economy class Not allowed 20 EUR 70 EUR 40 EUR 90 EUR Allowed
O Promotional tariff for economy class Not allowed 25 EUR 75 EUR 60 EUR 110 EUR Allowed
S Promotional tariff for economy class Not allowed 25 EUR 75 EUR 60 EUR 110 EUR Allowed
U Promotional tariff for economy class Not allowed 30 EUR 80 EUR 75 EUR 125 EUR Allowed
N / L Promotional tariff for economy class Not allowed 30 EUR 80 EUR 75 EUR 125 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
On the route TAS-DXB/SHJ-TAS
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 50 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 50 EUR 10 EUR 60 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
M Excursion tariff of economy class Allowed 10 EUR 60 EUR 20 EUR 70 EUR Allowed
K Excursion tariff of economy class Not allowed 15 EUR 65 EUR 30 EUR 80 EUR Allowed
T Excursion tariff of economy class Not allowed 15 EUR 65 EUR 40 EUR 90 EUR Allowed
V Excursion tariff of economy class Not allowed 20 EUR 70 EUR 40 EUR 90 EUR Allowed
O/N Promotional tariff for economy class Not allowed 25 EUR 75 EUR 60 EUR 110 EUR Allowed
S Promotional tariff for economy class Not allowed 25 EUR 75 EUR 60 EUR 110 EUR Allowed
U Promotional tariff for economy class Not allowed 30 EUR 80 EUR 75 EUR 125 EUR Allowed
L Promotional tariff for economy class Not allowed 30 EUR 80 EUR 75 EUR 125 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
               
On the route TAS-NRT-TAS
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 50 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 60 EUR 15 EUR 65 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 50 EUR 10 EUR 60 EUR Allowed
B Excursion tariff of economy class Allowed 10 EUR 60 EUR 20 EUR 70 EUR Allowed
M Excursion tariff of economy class Allowed 15 EUR 65 EUR 30 EUR 80 EUR Allowed
K Excursion tariff of economy class Not allowed 20 EUR 70 EUR 40 EUR 90 EUR Allowed
T Excursion tariff of economy class Not allowed 25 EUR 75 EUR 50 EUR 100 EUR Allowed
V Excursion tariff of economy class Not allowed 30 EUR 80 EUR 60 EUR 110 EUR Allowed
O Promotional tariff for economy class Not allowed 35 EUR 85 EUR 70 EUR 120 EUR Allowed
S Promotional tariff for economy class Not allowed 40 EUR 90 EUR 80 EUR 130 EUR Allowed
U Promotional tariff for economy class Not allowed 45 EUR 95 EUR 90 EUR 140 EUR Allowed
L Promotional tariff for economy class Not allowed 50 EUR 100 EUR 100 EUR 150 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
On the route TAS-TLV-TAS
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR Allowed
D Excursion tariff of business class Allowed 10 EUR 15 EUR Allowed
Y Normal economy class tariff Allowed 0 EUR 10 EUR Allowed
B Excursion tariff of economy class Allowed 5 EUR 10 EUR Allowed
M Excursion tariff of economy class Allowed 10 EUR 20 EUR Allowed
K Excursion tariff of economy class Not allowed 10 EUR 20 EUR Allowed
T Excursion tariff of economy class Not allowed 15 EUR 30 EUR Allowed
V Excursion tariff of economy class Not allowed 15 EUR 30 EUR Allowed
O Promotional tariff for economy class Not allowed 25 EUR 40 EUR Allowed
S Promotional tariff for economy class Not allowed 25 EUR 40 EUR Allowed
U Promotional tariff for economy class Not allowed 30 EUR 50 EUR Allowed
L Promotional tariff for economy class Not allowed 30 EUR 50 EUR Allowed
YGV Group tariff for economy class Not allowed Not allowed Permitted with a fee of 30% of the fare
On the route Singapore-Kuala Lumpur-Singapore  
Tariffs Open date Reissue/ Rebooking Refund
Before flight After flight Before flight After flight Partial refund
C Normal business class tariff Allowed 0 EUR 0 EUR 0 EUR 10 EUR Allowed
Y / S Normal economy class tariff Allowed 0 EUR 10 EUR 10 EUR 20 EUR Allowed
K/ U Excursion tariff of economy class Not allowed 10 EUR 20 EUR 20 EUR 30 EUR Allowed
T / L Excursion tariff of economy class Not allowed 20 EUR 30 EUR 30 EUR 40 EUR Allowed




On the domestic flights.
Tariffs Open date Reissue/ Rebooking Refund
С-Normal business class tariff Allowed Allowed Allowed
D- Excursion tariff of business class Allowed Permitted with collecting 10% charge of the applied one way fare Permitted with collecting 10% charge of the applied one way fare
Y- Normal economy class tariff Allowed Allowed Permitted with collecting 10% charge of the normal tariff of economy class in one way route (YOW)
B-Excursion tariff of economy class Allowed Allowed Permitted with collecting 10% charge of the normal tariff of economy class in one way route (YOW)
M- Excursion tariff of economy class Not allowed Allowed Permitted with collecting 10% charge of the normal tariff of economy class in one way route (YOW)
K /T / V-   Excursion tariff of economy class Not allowed Permitted with collecting 5% charge of the normal tariff of economy class in one way route (YOW) Permitted with collecting 15% charge of the normal tariff of economy class in one way route (YOW)
 O / S / U / L-  Promotional tariff for economy class Not allowed Permitted with collecting 10% charge of the normal tariff of economy class in one way route (YOW) Permitted with collecting 20% charge of the normal tariff of economy class in one way route (YOW)
YGV-  Group tariff for economy class Not allowed Not allowed Permitted with collecting 60% charge of the applied tariff in one way route

 

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