Your Flight

Starting from March 1, 2018 Uzbekistan Airways passes to the method of baggage acceptance by the number of pieces (PIECE CONCEPT) on the route Tashkent - Beijing – Tashkent.

In this regard, the following rules and rates are put into effect for the payment of excess baggage and the baggage of special categories:

Flight coupons are valid for flights in strict sequence of the passage of the transportation route specified in the ticket, starting from the departure point.

Reissue or rebooking

In case of a change of the booking class, fare type, route, carrier, the validity period of the ticket the reissue of the ticket is required.

In case of changing the departure date or of a flight number, given that the route and the booking class remain the same, the rebooking is executed.

At reissue or rebooking of the ticket a fee is applied.

The national airline of Uzbekistan congratulates its passengers on the coming of spring and gives them a fully updated range of service products and on-board meals.

Starting from March 1 of this year, on the flights of Uzbekistan Airways, the business class passengers, whose flight lasts more than 5 hours, are offered travel kits of new design and content. Along with the necessary in-flight items of service they include cosmetics: hand cream and lip balm, from the famous French perfume manufacturers.

The results of operational-financial activity for 2017, as well as condition of flight safety and other matters were presented on the meeting of the Council of the National air company.

During 2017 22,950 flight were performed on the aircraft of the NAC, 2,703.2 thousand passengers were transported. In total 48.9 thousand tons of cargo were carried, including excess baggage and mail, increase is equal 11,6% as compared with previous year. 1,044 flights were fulfilled on cargo aircraft of the NAC, 27.4 thousand tons of cargo were transported.

Terms and definitions.

Electronic Miscellaneous Document – Associated (EMD-A) is an EMD associated with the passenger ticket in the electronic database of the carrier. Document existing as an electronic record in a database drawn up by the carrier or its agent authorized for the collection of various fees for services and the fees associated with the performance of the contract of passenger carriage, as well as for the refund owed to the passenger in accordance with the airline rules.

Dear passengers!

The execution of necessary maintenance works on 18.11.2017 from 12:00 to 18:00 (Tashkent time, GMT +5) may lead to some possible disruptions in the system of sale of tickets and the other online services of the Uzbekistan Airways website.

We apologize for the inconvenience and hope for your understanding!

Accommodating the special needs of passengers with disabilities is a top priority for Uzbekistan Airways. We offer a variety of special services to such passengers, including:
• Transportation to, from, and between gates, either by wheelchair or, in several locations, electric cart.
• Boarding assistance.
• Assistance with visual, auditory, cognitive, or mobility impairments while in the airport and on the plane.
• Consideration of your needs during extended tarmac delays.